Rworld99 is fully committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, use, and safeguard your information.
All data is encrypted to the highest security standards.
Identity verification is processed through a secure system.
Our servers are protected by multi-layered firewalls and 24/7 monitoring.
Your data is never sold to third parties.
You have the right to access, amend, and delete your data.
Fully compliant with the Malaysian Personal Data Protection Act.
PDPA 2010 Compliance – This policy is fully compliant with Malaysia's Personal Data Protection Act 2010.
Our Privacy Commitment: At rworld99, we believe your trust is our most valuable asset. This Privacy Policy is written in clear, plain language so you know exactly how your data is managed — not buried in fine print.
This Privacy Policy ("Policy") describes how rworld99 ("Platform", "We") collects, uses, discloses, and protects personal information in connection with your use of our official website at rworld99.pro and our mobile app.
Rworld99 operates responsibly under Malaysia's Personal Data Protection Act 2010 (PDPA). We take every aspect of data protection seriously and ensure all our internal procedures are aligned with applicable legal requirements.
By using the rworld99 platform — whether via the website or app — you agree to the collection and use of information as described in this Policy. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to close your account.
This Policy applies to all rworld99 platform users, including visitors, registered members, and former members whose data remains in our system within the defined retention period.
Rworld99 only collects data that is strictly necessary to provide a safe and quality service. The following are the categories of data we collect:
Full name, national identification card or passport number, date of birth, gender and identity photo for KYC verification purposes.
Email address, mobile number, and residential address used for communication and account verification.
Bank account details, payment methods used, and deposit and withdrawal records for transaction processing and financial regulatory compliance.
Betting records, game history, usage patterns, login and logout times, and interactions with platform features.
IP address, device type, operating system, browser type, cookie data, and other technical information automatically collected when you use the platform.
Live chat session records, support emails, complaints and feedback submitted to the rworld99 team.
Rworld99 not collect credit or debit card information directly. All payments are processed through third-party payment providers that comply with PCI DSS standards, and we only receive transaction confirmations — not your full card details.
Every piece of data we collect is used for a specific and legitimate purpose. rworld99 does not use your data for purposes unrelated to the services you use.
Aggregated and anonymised usage data is used to understand platform usage patterns, identify technical issues, and develop improved features for the Malaysian user experience.
Rworld99 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are limited circumstances where data sharing is necessary:
Required transaction data is shared with licensed payment processors (FPX, DuitNow, e-wallets) solely for the purpose of processing your transactions.
We may be required to disclose data to law enforcement agencies or financial regulators when mandated by Malaysian law.
Cloud infrastructure and technical service providers used to operate the platform, subject to strict confidentiality agreements.
Data required for security checks is shared with licensed identity verification and anti-fraud services used by the platform.
All third parties working with rworld99 are required to comply with a privacy policy equivalent to or stricter than ours, and are only permitted to use your data for the specified purposes.
Your data security is rworld99's highest priority. We continually invest in security infrastructure to ensure your information remains protected at all times.
All communications between your device and rworld99 servers are encrypted using 256-bit SSL/TLS protocol, ensuring your data cannot be intercepted by any third party.
Your data is stored in licensed data centres with strict physical and digital access controls, equipped with real-time intrusion detection systems.
Only authorised personnel with a specific need may access user data, and all access is logged and monitored on a regular basis.
While we take all reasonable steps to protect your data, no security system in the world can provide an absolute 100% guarantee. In the event of any security incident involving your data, we will notify you within a reasonable timeframe as required by law.
Rworld99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login sessions and account security. Cannot be disabled. | Session / 30 days |
| Performance Cookies | Collecting information on how you use the platform to help us improve performance and usability. | 12 months |
| Functional Cookies | Remembering your preferences such as language, display settings and personal choices to deliver a better experience. | 12 months |
| Analytics Cookies | Helping us understand platform traffic and usage patterns in aggregate for product development purposes. | 24 months |
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality such as your login capability and session security.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by rworld99:
| Your Rights | Description | Status |
|---|---|---|
| Right of Access | You have the right to request a copy of the personal data we hold about you. | Supported |
| Right to Rectification | You have the right to request correction of any inaccurate or incomplete data. | Supported |
| Right to Erasure | You may request data deletion under certain circumstances, subject to legal retention requirements. | Supported |
| Right to Opt Out of Marketing | You may withdraw consent to receive marketing communications at any time. | Supported |
| Right to Data Portability | You have the right to receive your data in a machine-readable format upon request. | Supported |
| Right to Complain | You have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner if you believe your rights have been violated. | Supported |
To exercise any of the above rights, contact our privacy team via email [email protected] with the subject line "Privacy Rights Request". We will process your request within 30 business days.
Rworld99 only retains your personal data for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable Malaysian law.
When data is no longer needed and there is no legal obligation to retain it, rworld99 will securely delete or destroy that data using industry-recognised methods.
The rworld99 platform is for adults aged 21 and above only. We do not knowingly collect personal data from minors. If we discover that data has been collected from someone below the stipulated age limit, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are urged to contact us immediately.
Rworld99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. Any significant amendments will be communicated to you via:
The "Last Updated" date at the top of this page will be updated whenever changes are made. We encourage you to review this Privacy Policy periodically. Continued use of the platform after any amendments take effect constitutes your acceptance of the updated policy.
We have appointed a Data Privacy Officer responsible for ensuring rworld99 complies with all data protection requirements. If you have any queries, requests or concerns regarding this Privacy Policy, please contact us: